Privacy Policy
Last Updated: December 2025
This Privacy Policy describes how Manage IT NY (“Manage IT NY,” “Company,” “we,” “us,” or “our”) collects, uses, discloses, and protects information obtained through our website, software, products, and services (collectively, the “Services”).
This Privacy Policy is intended to comply with applicable privacy laws, including New York State law, and reflects industry best practices for managed IT and cybersecurity service providers.
1. Scope of This Privacy Policy
This Privacy Policy applies to: – Visitors to our website – Business clients and prospects – Users who interact with our Services through customer organizations
This website does not provide user account creation or payment processing.
2. Information We Collect
2.1 Information You Provide Voluntarily
We may collect information that you voluntarily submit, including: – Name – Business name – Email address – Phone number – Inquiry or contact form details – Communications with us
2.2 Information Collected Automatically
When you access our website, we may automatically collect: – IP address – Browser type and version – Device type and operating system – Pages visited and referring URLs – Date and time of access
This information is used for analytics, security, and website optimization purposes.
2.3 Client and End-User Data
As part of providing managed IT services, Manage IT NY may access, process, or store data belonging to our business clients, including data relating to their employees or end users (“Client Data”). We process Client Data solely on behalf of and under the instructions of our clients.
3. How We Use Information
We use collected information to: – Respond to inquiries and requests – Provide and support Services – Monitor, maintain, and secure systems – Improve our website and Services – Detect, prevent, and respond to security incidents – Comply with legal obligations
We do not sell personal information.
4. Remote Access and Monitoring Notice
In connection with our Services, Manage IT NY utilizes remote monitoring and management (RMM) tools, remote access software, and administrative utilities that may allow access to systems, devices, networks, and data.
Remote access is performed for legitimate business purposes such as maintenance, troubleshooting, monitoring, security, and support, and is subject to contractual agreements with our clients.
5. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to enhance functionality and analyze usage. You may adjust your browser settings to refuse cookies; however, some website features may not function properly.
6. Third-Party Services
We may use third-party service providers for hosting, analytics, security, backup, and other operational purposes. These third parties may process information on our behalf and are contractually obligated to protect it.
We are not responsible for the privacy practices of third-party websites or services not controlled by Manage IT NY.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.
9. Your Rights and Choices
Depending on applicable law, you may have the right to: – Request access to personal information we hold about you – Request correction or deletion of your information – Opt out of certain communications
Requests may be subject to verification and legal limitations.
10. Data Breach Notice Disclaimer
While Manage IT NY maintains reasonable administrative, technical, and physical safeguards designed to protect information, no system or security measure can guarantee complete protection against unauthorized access, cyber incidents, or data breaches.
You acknowledge and agree that: – Cybersecurity incidents may occur despite commercially reasonable safeguards – Manage IT NY shall not be deemed to have breached any duty solely due to the occurrence of a security incident – Notification obligations, if any, shall be governed by applicable law and contractual agreements with clients
Manage IT NY disclaims liability for damages resulting from security incidents except to the extent expressly required by applicable law.
11. SMS and Text Messaging Disclaimer
If you provide your mobile phone number to Manage IT NY, you consent to receive SMS or text messages related to service notifications, support communications, security alerts, appointment confirmations, or other business-related communications.
You acknowledge and agree that: – Message frequency may vary – Message and data rates may apply depending on your mobile carrier and plan – Consent to receive SMS messages is not a condition of purchasing any products or services – You may opt out of SMS communications at any time by replying “STOP” or by contacting us directly
Manage IT NY does not sell or share mobile phone numbers for third-party marketing purposes. SMS messages may be delivered using third-party telecommunications providers, and delivery is subject to carrier availability and network conditions.
12. New York Privacy Rights
Residents of New York may have additional rights under applicable state laws, including the New York SHIELD Act. We maintain reasonable safeguards to protect private information as required by law.
11. Children’s Privacy
Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates are effective upon posting. Continued use of the Services constitutes acceptance of the revised policy.
13. Contact Information
If you have questions about this Privacy Policy or our data practices, please contact:
Manage IT NY
1 Dupont Street, Suite# 108, Plainview NY 11803
info@manageitny.com